Contact Us

Headquarters​, New York

127-113 Commerce St,
Brooklyn, NY 11231, USA
Monday – Friday, 9:00 am – 6:00 pm
Saturday – Sunday, 10:00 am – 5:00 pm
Phone +1 864-576-5942


For inquiries about TiviMate Premium Account and the application installation process, Visit our FAQ section for quick solutions or head to our About Us page to connect with our expert team for personalized assistance.

Frequently Asked Questions

Tivimate Premium Subscription unlocks advanced features such as multiple playlist support, a TV guide manager, and customizable settings, providing a superior IPTV experience.

To adjust the Tivimate buffer size, go to Settings > Playback > Buffer Size. Choose a value that minimizes buffering based on your internet speed and device performance.

Access Settings > Account to log in, manage your Tivimate Premium subscription, or update your account details securely.

Tivimate is primarily designed for Android-based devices, but you can run it on Windows using an Android emulator like BlueStacks or NoxPlayer.

Yes, Tivimate supports free M3U playlists. You can add any free M3U URL in Settings > Playlists for streaming content.

Log in to your Tivimate Premium account through Tivimate Companion to manage your subscription, renewals, and devices.

A Tivimate Parser Exception usually occurs due to an invalid M3U playlist or EPG URL. Check the URL format and verify the link’s validity before re-adding it.

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